Table of Contents
As required by Section 51 of the Promotion to Access of Information Act No 2 of 2000 (PAIA) Last updated: January 2021
ACCESS TO INFORMATION MANUAL
ACCESS TO OUR INFORMATION
This manual will help you get access to information we hold. We are required in terms of PAIA Act 2 of 2000 to make this manual available to you so you can see what type of information we have, as well, as how you can request to gain access to it.
Comcorp is made up of three entities, this information will apply to all three companies.
BACKGROUND INFORMATION
Comcorp is an innovative software company based in South Africa. Comcorp was founded in 1994 and designs, develops and operates various proprietary software services that collectively run over our Secure Data Exchange known as Comcorp Secure-X. Comcorp Secure-X encompasses a number of products designed to enhance business processes in the financial services sector in an automated and secure way. These products includes Bank Statements, Income Verification, Proof of Residence and Proof of Identity directly from source. We also supply services to other registered credit providers and a number of mortgage originators and property developers.
OUR DETAILS
| Company Name | Comcorp Online (Pty) Limited Comcorp Mortgage Software (Pty) Limited Comcorp Holdings (Pty) Limited |
| Registration Number | 1999/028675/07 2013/201886/07 2004/004810/07 |
| Physical Address | 1st Floor, Fulham House, Hampton Office Park, 20 Georgian Crescent East, Bryanston, 2067 |
| Postal Address | P.O. Box 5443, Rivonia, 2128 |
| Telephone Number | +27 10 594 2768/9 |
| General contact email address for the company | enquiries@comcorp.co.za |
| Head of Comcorp | Paul Moss |
| Website | www.comcorp.co.za |
FURTHER GUIDANCE ON HOW YOU CAN GET ACCESS TO INFORMATION
Comcorp Online has compiled this guide in terms of Section 10 of PAIA. It contains information required by a person wishing to exercise any right, contemplated by PAIA.
This Guide is available for inspection, inter alia, at the office of Comcorp Online, at the physical address above, and at the below SAHRC details.
For more information about PAIA you can contact the South African Human Rights Commission who has compiled a guide, in each official language.
THE SOUTH AFRICAN HUMAN RIGHTS COMMISSION:
Postal Address: Private Bag 2700, Houghton, 2041.
Telephone: +27 11 877-3600
Fax: +27 11 403-0625
Website: www.sahrc.org.za
INFORMATION WE HOLD TO COMPLY WITH THE LAW
| Ref | Act |
| No 75 of 1997 | Basic Conditions of Employment act |
| No 55 of 1998 | Employment Equity |
| No 34 of 2005 | National Credit Act |
| No 85 of 1993 | Occupational Health and Safety Act |
RECORDS WE HOLD
| Category | Records | Availability |
| Company | Certificate of Incorporation | On request |
| BEE Certificate | On request / www.comcorp.co.za | |
| Financial | Banking Details | On request |
| SARS Letter of Good Standing | On request | |
| Published Information | Brochures and Company info | www.comcorp.co.za |
HOW TO REQUEST ACCESS
In order to request access to a record please complete the Request for Access Form which is available at www.sahrc.org.za and submit it to the company at its physical address, its fax number or general contact email address provided above.
HOW MUCH IT WILL COST YOU
Section 52 (3) states that fees payable for access to records are to be prescribed. The prescribed fees are as set out in the Fee Schedule which is available at www.sahrc.org.za.
IN WHAT FORM WE WILL GIVE YOU ACCESS
If your request for access to records of the company is approved, we will determine how we will provide access to you, unless you have requested access in a specific form.
COUNTRIES OF OPERATION
South Africa
OTHER INFORMATION AS MAY BE PRESCRIBED
The Minister of Justice and Constitutional Development has not made any regulations in terms of section 51(f) of the Act.
WE MAY REFUSE YOU ACCESS TO PROTECT OTHERS
In terms of PAIA we are allowed to refuse, you access to certain documents. These grounds for refusal are to protect:
- The privacy of another person;
- Commercial information of another company;
- Commercial information of another person;
- The safety of individuals and property;
- Records privileged from production in legal proceedings; and
- Research information.
You will be notified in writing whether your request has been approved or denied within 30 calendar days after we have received a completed Request for Access Form. Should any record of the company requested by you not be found or not exist, the company will, by way of affidavit, notify you that it is not possible to give access to that particular record.